When you leave a property, it is essential that the property is locked up, and all copies of the keys are returned.

Keys are usually required to be given back by the move out date (although we recommend checking this with your landlord) and when you hand them over, make sure they are clearly labelled with your name and the property address.

They are best returned in person as agents dont accept keys being posted to them.

It’s worthwhile asking your letting agent or landlord for a receipt or written confirmation that they have received the keys, which we would recommend holding on to until you have had your security deposit back.

If you fail to return your keys by the specified date, your landlord or letting agent may deduct the cost of replacing the locks from your deposit.